Privacy Policy

1. About Ezier.AI

Ezier.AI is an all-in-one AI creation platform that provides tools and workflows for:

• AI image generation
• AI video generation
• AI audio generation
• AI-powered editing and enhancement
• AI agents and creative workflows
• Multi-model AI generation services

Our Services may include web applications, APIs, mobile experiences, and future AI-powered products.

2. Information We Collect

We may collect the following categories of information.

2.1 Personal Information

When you create an account or use our Services, we may collect:

• Email address
• Account credentials
• Billing information
• Subscription information
• Communication preferences

If you sign in using a third-party service such as Google, we may receive limited profile information associated with your account.

2.2 Content You Provide

We collect content you upload, submit, or generate through the Services, including:

• Text prompts
• Uploaded images
• Uploaded videos
• Uploaded audio
• AI-generated outputs
• Project files
• Conversations and workflow history

This information is necessary to provide AI generation and editing functionality.

2.3 Usage Information

We may automatically collect information about how you use the Services, including:

• Pages viewed
• Features used
• Generation activity
• Browser type
• Device information
• Operating system
• IP address
• Referring URLs
• Session duration
• Error logs and crash reports

2.4 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions
• Remember preferences
• Improve performance
• Analyze usage trends
• Prevent fraud and abuse
• Support marketing and analytics

You may disable cookies in your browser settings, but some features may not function properly.

3. How We Use Your Information

We use information to:

• Provide and operate the Services
• Process AI generation requests
• Manage accounts and subscriptions
• Process payments
• Deliver generated content
• Improve AI workflows and user experience
• Analyze product performance
• Detect abuse, fraud, or illegal activity
• Provide customer support
• Communicate updates and service notices
• Comply with legal obligations

4. AI Processing and Third-Party Model Providers

Ezier.AI integrates third-party AI models and infrastructure providers to power generation features.

Depending on the selected model or workflow, your prompts and uploaded content may be processed by third-party providers, including but not limited to:

• OpenAI
• Google
• Alibaba
• Kuaishou
• MiniMax
• Runway
• Other AI infrastructure or model providers

We only transmit the minimum necessary information required to process generation requests.

We do not intentionally share sensitive personal identifiers such as:

• Passwords
• Payment card numbers
• Government identification numbers

with AI model providers.

5. AI-Generated Content

You are responsible for the content you upload, generate, or distribute using the Services.

You agree not to use Ezier.AI to generate, upload, or distribute content that:

• Violates laws or regulations
• Infringes intellectual property rights
• Contains harmful or abusive material
• Includes unauthorized likenesses or impersonation
• Violates privacy rights
• Contains explicit illegal or exploitative content
• Misleads others through deceptive AI-generated media

We reserve the right to restrict or terminate access for violations of these policies.

6. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Services
• Maintain account functionality
• Improve products
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Generated assets and uploaded files may be stored temporarily or persistently depending on your account settings and product functionality.

We may delete inactive or expired content after a reasonable retention period.

7. Account and Data Deletion

You may request deletion of your account and associated personal information at any time by contacting:

hi@ezier.ai

Upon receiving a verified request, we will take reasonable steps to delete or anonymize your personal information, unless retention is required by law or legitimate business purposes.

Please note that certain generated outputs, logs, backups, or transaction records may persist temporarily in secure backup systems.

8. Payments and Billing

Payments may be processed through third-party payment providers such as Stripe, Apple, Google, or other payment processors.

We do not store full payment card information on our servers.

Billing providers may collect and process payment-related information according to their own privacy policies.

9. Security

We implement commercially reasonable technical and organizational safeguards designed to protect your information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and securing access to your devices.

10. International Data Transfers

Your information may be processed and stored in countries outside your jurisdiction where data protection laws may differ.

By using the Services, you consent to such transfers where permitted by applicable law.

11. Children's Privacy

Ezier.AI is not intended for children under the age of 13 (or the minimum age required in your jurisdiction).

We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take reasonable steps to delete it.

12. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Object to certain processing
• Withdraw consent
• Request data portability
• Restrict certain uses of data

To exercise your rights, contact:

hi@ezier.ai

13. Third-Party Services and Links

Our Services may contain links to third-party websites, tools, or services.

We are not responsible for the privacy practices or content of third-party services.

We encourage you to review their privacy policies separately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised effective date.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

hi@ezier.ai